Last updated: October 15, 2026
HydraMist and the other products sold by Primora are wellness devices designed to provide soothing warmth and moisture around the eyes. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition.
The content on this website, including articles, product descriptions and references to published research, is for general information only. It is not medical advice and is not a substitute for advice from your doctor or eye care professional. Research we mention refers to warm compress therapy in general, not to our product specifically. Individual experiences vary.
Please talk to your eye doctor before use if you:
- Have an eye infection, injury or inflammation
- Have recently had eye surgery or a procedure
- Have been diagnosed with an eye condition, such as glaucoma
- Have reduced sensitivity to heat on the skin around your eyes
- Are unsure whether the device is right for you
Safe use
- Always keep your eyes closed during a session.
- Use clean water only, and follow the instructions included with the device.
- Stop using the device and seek medical advice if you notice pain, redness that doesn't go away, changes in your vision or any other concern.
- Keep the device out of reach of children.
If you have questions, send us a message through our contact page.